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Money, settings and trust, in one place. The short version: nothing you upload is ever lost when you hit a limit, most settings live on the class or the assignment rather than your account, and nothing reaches a student until you share it.

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Billing and plans

What counts toward your limit

The question people actually have.

What happens when you hit your limit

Nothing is lost. Here’s the order things happen in.

Plans and what is included

Free, Lite, Pro, School & District, and the add-ons.

Change your plan, add capacity or cancel

Upgrade, buy credits, or stop paying.

Refer a teacher

Your link, Bucks, and the rewards store.

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Account and settings

Your account

What you can change, and what doesn’t exist.

Emails GradingPal sends

Which emails go out, to whom, and why.

Get help

How to reach a person, and what to include.

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Trust, privacy and AI

How AI grading works

What the AI reads, and what it will not do.

Who can see what

Teacher, co-teacher, student, school.

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Still need help?

Open the Support tab on the edge of any GradingPal screen, or email support@gradingpal.com. To get a fast answer, include:
  • the class name and the assignment name
  • roughly when it happened
  • what you saw on screen, or the exact message
Students don’t have support chat. If you’re a student, ask your teacher.

Last updated 19 September 2026

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