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Every email comes from GradingPal, address hello@mail.gradingpal.ai. If a school filter blocks it, that’s the address to allow. Referral invitations come from the same address with the referring teacher’s name in front.

To teachers

Reminder emails about unfinished setup or a quiet account also go out from time to time.

To students

What can’t be turned off

There are no notification settings, so none of these can be switched off individually. The sign-in link only goes out when someone asks for it; the rest follow your own actions or your students’.

When an email didn’t arrive

  • Check spam and quarantine for hello@mail.gradingpal.ai.
  • For a student, check the email on their row on the Students tab. A student added without an email gets nothing until one is added.
  • For feedback, check the row says Shared. Approving sends nothing.
  • Select Resend feedback link in the row’s menu to send the feedback email again.

Students cannot see their grades

Usually one missed step.

Add students to a class

Where a student’s email lives.

Last updated 19 September 2026

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