Who can use this?
- Who: Teachers
- Plans: All plans
- Where: Billing & usage, from the account menu at the top right
Limits and notes
- Teachers on a school plan see no add-ons, invoices, payment or cancel sections. Your school handles those.
- Plan changes are prorated. The confirmation dialog shows what’s charged today and what lands on the next invoice before you confirm.
- Cancelling never deletes anything. Work past your Free limit is held, not lost.
Where everything is
Select your name at the top right, then Billing & usage. The page runs down the left: Overview, Usage, Held work, Credits, Add-ons, Invoices, Payment, Settings.Upgrade
1
See the plans
Under Overview, select See plans or Upgrade to Pro. The pricing page shows what each plan includes; Lite opens Build your Lite plan where you toggle add-ons.
2
Confirm
The dialog spells out Charge today and the Next invoice, and whether the switch happens now or at renewal. Select Confirm & switch.
Add capacity with credits
Under Credits, select Buy credits. A pack adds graded submissions on top of your monthly limit, never expires, and is spent automatically, oldest first, once you pass the limit. Buy credits rather than upgrading when you’re over for one busy month, not every month.Add-ons on Lite
Under Add-ons, add or remove All Assignment Types, Performance analytics or Unlimited submissions. Changes prorate on your next invoice.Cards and invoices
Payment opens Manage in Stripe for your card. Invoices lists your receipts.Cancel
Under Settings, select Cancel at period end. You keep full access until the period ends, then drop to Free. Everything stays: “we never delete your past work”. Work beyond the Free limit is held until you resubscribe. Until the period ends, a banner offers Reactivate plan.How to tell it worked
The Overview card names your plan and its renewal date, and the usage chip beside the account menu changes to match. A toast or the dialog’s You’re all set confirms.If something goes wrong
Your last payment didn't go through
Your last payment didn't go through
The banner says so. Select Update payment method, which opens Stripe. Access continues while GradingPal retries for a few days.
The add-ons section is missing
The add-ons section is missing
You’re on Pro, which includes them, or on a school plan, which manages them for you.
I want to change my plan but it says my subscription is on hold
I want to change my plan but it says my subscription is on hold
Update the card in the Stripe portal first, then try again.
Related tasks
Opens GradingPal on the screen this page describes.
Last updated 19 September 2026